NHS Doctors’ receptionists ‘refused to call for help’ when grandmother, 84, collapsed in waiting room… but EMAILED instead
Receptionists at a doctors’ surgery refused to dial 999 or summon a GP when a sick 84-year-old grandmother collapsed in their waiting room, it has been claimed. Viral Padharia, 33, was accompanying his grandmother Prabhavati Kachra to the medical centre as part of a routine check-up.
But, as they arrived, the pensioner suddenly complained of chest pains and began gasping for breath.
Although the practice has eight doctors, Mr Padharia claims the reception staff refused to call one of them to the waiting room – despite him pleading with them. The council worker feared his grandmother – who had already had a stroke in the past – was having a heart attack. At one stage, she was lying on the floor, clutching her chest.
He said: ‘She said her legs turned to jelly. She was clutching her chest and was not responding to my voice. ‘I saw her when she had a stroke and I was really worried she was having a heart attack.’
Speaking about the receptionists, he claimed: ‘They were more keen on trying on their new earrings.’
He said the receptionist he spoke to said she could only send a ‘flash message’ to the GPs, which would appear on their computer screens, rather than approach them directly.
He claims they refused to call an ambulance for him and suggested he use his mobile phone. The father-of-one had to leave his grandmother and ran to his car, where he grabbed the phone and called for an ambulance. He said : ‘They could have done something. They have special numbers. I thought my grandmother was dying.’
Paramedics arrived within minutes to attend to Mrs Kachra during the incident on March 19.
At about the same time, one of the GPs at the Evergreen Surgery in Edmonton, North London came to the reception area. Mr Padharia claims one of the ambulancemen from London Ambulance Service told the GP: ‘You should have been out here ten minutes ago.’
After treating her with an electro-cardiogram, the paramedics found that Mrs Kachra was not suffering from a heart attack. But they rushed her to the North Middlesex Hospital, where she was treated for gallstones and discharged six hours later.
A furious Mr Padharia, who lives in Edmonton, said: ‘It’s the fact that they refused to call an ambulance – she was on the floor and holding her chest. ‘Even the receptionist admitted it. She said: “She looks bad”.’
Practice manager Hugh Weller-Lewis said yesterday : ‘Clearly we cannot discuss the affairs of an individual patient. It is a matter of patient confidentiality.’
A spokesman for North London Primary Care Trust said they had not received a formal complaint from the family. He said: ‘NHS North Central London is concerned to hear of this story. ‘We encourage anyone who has concerns or complaints about the NHS to contact our Patient Advice and Liaison Service.’ [So we can appear to be listening]
Some justice at last in Britain: Father who killed burglar with meat cleaver to end ‘harrowing and brutal’ attack was ‘justified’, coroner rules
Why was he arrested in the first place? The British police HATE self-defence
A terrified father who killed a burglar by hitting him in the head with a meat cleaver was justified in his actions, a coroner ruled yesterday.
Xiaopeng Wang had been bludgeoned with a wheel brace and his wife punched in the face as she cradled their two-year-old daughter after Steven Shaw and his brother Craig raided their home on a notorious estate in the middle of the night.
A court heard the brothers subjected taxi driver Mr Wang and his family to a ‘harrowing and brutal attack’ lasting 15 minutes.
The violence stopped only when Mr Wang, now 33, found a meat cleaver and hit Steven Shaw with it, causing a ‘sharp force trauma’ to his head. The burglar, 32, was pronounced dead after being taken to hospital.
Police initially launched a murder inquiry and arrested four people, including Mr and Mrs Wang, now 32, and the victim’s brother. But no charges were ever brought against the couple after it was accepted Mr Wang had acted in self-defence.
Police established the brothers had been targeting another person they thought lived at the address. When they realised they had the wrong victim, they decided to demand money from the Wangs anyway.
Craig Shaw, 21, later admitted aggravated burglary and was jailed for eight-and-a-half years in December. Sentencing him at Nottingham Crown Court, Judge Michael Stokes said Mr Wang had been ‘fully entitled’ to pick up the cleaver to defend his family.
The incident happened after Mr Wang was marched into the sitting room of his home on Nottingham’s Bestwood Estate to get cash for the burglars. He hit Shaw with the cleaver a number of times as the burglar attacked his wife and daughter.
Recording a verdict of lawful killing at an inquest in Nottingham on Monday, coroner Mairin Casey said: ‘The defensive action taken by Mr Wang was proportionate and justified. ‘This was a harrowing and brutal experience for them, and I understand they are still traumatised.’
The inquest heard Steven Shaw punched Mrs Wang in the face and pulled her hair to force her to watch as her husband was assaulted. He was left with blood streaming into his eyes from a head wound.
Toxicology reports found traces of cocaine and alcohol in Shaw’s bloodstream.
Miss Casey said: ‘Mr Wang and his family were subjected to extreme violence and trauma. In the course of the action, Mr Wang assaulted Steven Shaw, causing catastrophic injuries which led to his death.’
A spokesman for the Crown Prosecution Service said: ‘When deciding whether to prosecute any offence, the CPS will consider the Code for Crown Prosecutors and any relevant guidance. The CPS has published guidelines concerning the reasonable use of force in cases where householders choose to defend themselves or their property.
‘In this case, these guidelines were applied and the CPS accepted that the householder had acted in self-defence, and that the correct course of action was to proceed with charges of aggravated burglary against the intruder and to take no further action against the householder.’
Residents in the street where the attack took place said police moved the Wangs to a secret location after the incident, telling their former neighbours: ‘You won’t be seeing them again.’
A spokesman for Nottinghamshire Police said yesterday the family remained ‘very traumatised’ and had since moved out of the region to make a fresh start.
Cantuar grows some balls
Society is in danger of becoming fragmented by a preoccupation with homosexual rights, feminism and separate racial identities, the Archbishop of Canterbury has warned. Dr Rowan Williams claimed that identity had become a ‘slippery’ word and that, while much had been achieved for minority groups, it was time to focus on the common good.
In a speech to teenagers in Cardiff, the Archbishop, 61, warned of a ‘pendulum swinging back’.
In a separate address to members of the Welsh Assembly in the city, he also attacked a culture of dependence on welfare handouts, which he said was harmful to society and ‘not good news’.
Dr Williams, who is stepping down as leader of the Anglican communion later this year, has always supported gay rights and has also promoted the cause of women bishops during his tenure.
Since announcing his resignation earlier this month, at a time of continuing rancour inside the Church over both those topics, the Archbishop has made a series of outspoken interventions.
He signalled last week that he plans to use his final months in office to speak out forcefully on issues about which he feels passionate.
In his speech to the teenagers, he said: ‘Identity politics, whether it is the politics of feminism, whether it is the politics of ethnic minorities or the politics of sexual minorities, has been a very important part of the last ten or 20 years because before that I think there was a sense that diversity was not really welcome.
‘And so minorities of various kinds and … women began to say, “Actually we need to say who we are in our terms, not yours” and that led to identity politics of a very strong kind and legislation that followed it.
‘We are now, I think, beginning to see the pendulum swinging back and saying identity politics is all very well but we have to have some way of putting it all back together again and discovering what is good for all of us and share something of who we are with each other so as to discover more about who we are.’
He added: ‘Identity isn’t just something sealed off and finished with … it’s always work in progress. ‘Once we start saying, “This is my identity and that’s it” then I think we are in danger of really fragmenting the society we belong to.’
Canon Giles Goddard, chairman of Anglican group Inclusive Church, which campaigns for female and homosexual bishops, said talk of pendulums swinging back was premature.
He said: ‘We have got a long way to go yet. We have to achieve full equality which is the removal of barriers to full participation of what I call accidents of birth. We haven’t removed these in society and we certainly haven’t removed them in the Church yet.’
In his speech to the Assembly, Dr Williams also spoke of ‘spiralling’ differences between rich and poor but warned of the dangers of dependence on the state.
He said: ‘There is a problem about dependency, there is a problem about assuming somebody else resolves the problems and there is certainly a problem about centralised state provision as the solution to everything.
‘And those who have recently from both left and right pointed out that welfarism is not good news for those who want a mutually responsible active, creative community have not been wrong.’
British trainee teachers facing harder three Rs tests in bid to root out applicants not fit for the job
Trainee teachers face tough new tests in the three Rs to root out those unable to do the job. Ofsted inspectors found some staff, particularly in primary schools, have a poor grasp of subjects, leading to gaps in children’s knowledge.
Ministers fear entrance exams are too easy and allow trainees with a poor mastery of English and maths to slip through.
While new tests are being devised, the pass mark for existing tests in literacy and numeracy will be raised in September with fewer resits allowed.
One in five trainees fails to pass either literacy or numeracy first time around while one in ten trainees has to take the numeracy tests three times or more.
Schools Minister Nick Gibb announced yesterday that an expert panel will review the current tests with a view to devising new-look assessments.
‘International studies show that rigorous selection of trainee teachers is key to raising the quality and standing of the teaching profession,’ he said. ‘It helps ensure trainees are committed to becoming teachers.
‘Strengthened trainee tests and an end to constant re-sits will mean parents can be confident that all teachers have the basic skills needed.’
The review will be led by Sally Coates, principal of Burlington Danes Academy in west London, and will report back to ministers by June, to allow the new tests to be introduced in September 2013.
From this September, the pass mark for the current tests will be raised. Trainees who fail one or both of the tests at the first attempt will be limited to two resits for each test. They will also have to pass the test before starting their course, so those without the right skills cannot start the training.
The Coalition has already announced plans to give out bursaries worth £20,000-a-year to students with first-class degrees who train to teach so-called shortage subjects such as maths and languages. Lower bursaries will be available to students with 2.1s and 2.2s.
Heads are also being handed tough new powers to sack incompetent staff.
The skills tests were introduced by Labour amid concerns that teacher training did not guarantee a thorough grounding in literacy, numeracy and comprehension. Passing the numeracy test has been a requirement of Qualified Teacher Status since 2000, and literacy the following year.
Students currently sit the online tests during their teacher training. They were originally allowed only four or five attempts to pass the tests. But Labour scrapped the rule in 2001 and gave trainees unlimited resits.
The numeracy test lasts 48 minutes and contains 12 mental arithmetic questions to be completed without the aid of a calculator. Candidates are allowed to use pen and paper.
There are also longer questions involving interpreting statistical information and working out basic percentages and ratios.
The 45-minute literacy test is in four parts – spelling, grammar, punctuation and comprehension.
Jail for speech in Britain
“A UK college student was jailed after posting offensive comments on Twitter following the collapse of Bolton soccer star Fabrice Muamba.
Liam Stacey, 21, was sentenced to 56 days in prison after he admitted a racially aggravated public order offence at Swansea Magistrates’ Court.
The biology student, from Pontypridd, South Wales, made the offensive tweet after EPL player Muamba collapsed and stopped breathing on the field late in the first half of Bolton’s televised FA Cup quarter-final clash with Tottenham Hotspur at White Hart Lane on March 17.
He wrote, “LOL. F*** Muamba. He’s dead!!! #haha.”
When other Twitter users reacted angrily to the tweet, Stacey went on to post further abusive messages, including racist posts directed to black users.